Frequently Asked Questions
Everything you need to know about shopping with Stands.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the domestic region. Expedited shipping options are available at checkout if you need your items sooner.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
At Stands, we prioritize ethical manufacturing. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.
Can I track my order once it has shipped?
Yes. As soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.
